Privacy Policy
Thank you for choosing RijksVivo for your Rijksmuseum ticket purchases. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or use our services.
1. Information We Collect
We may collect several types of information from and about users of our services, including:
- Personal Identification Information: This includes your name, email address, phone number, billing address, and shipping address. We collect this information when you create an account, purchase tickets, or communicate with us.
- Payment Information: When you purchase tickets, we collect credit card information and other financial data that is processed securely through our payment processor. We do not store this information on our servers.
- Usage Data: This includes information about how you access and use our website, including your IP address, browser type, pages visited, and the time and date of your visits.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve our services.
2. How We Use Your Information
Your information may be used in the following ways:
- To Process Transactions: We use your personal information to process ticket purchases, manage your account, and provide customer service.
- To Improve Our Services: We may use your information to understand how our customers use our website and services and to enhance user experience.
- To Send Periodic Emails: We may send you information or updates regarding your order, promotions, or other related products and services. If you no longer wish to receive these emails, you may opt-out at any time.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal requests.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. These include:
- Data Encryption: Your personal information is encrypted during transmission using secure socket layer technology (SSL).
- Access Controls: We restrict access to your personal information to employees, contractors, and agents who need to know that information to process it on our behalf.
- Regular Security Assessments: We regularly review our information collection, storage, and processing practices to guard against unauthorized access.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except under the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information to comply with applicable laws or regulations, or in response to legal requests from governmental authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to personal information we hold about you.
- Correction: If you believe that your personal information is inaccurate or incomplete, you have the right to request that we correct it.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions as required by law.
- Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.
6. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us. We are committed to addressing your concerns and ensuring your privacy while using our services.
9. Acceptance of This Policy
By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website or services. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.